Help centre › Contacts, inbox & tasks

Connect your Microsoft 365 or Google mailbox

Send from your own address and get replies back onto the contact.

Updated 7 October 2026

Connect

  1. Open My profile › Connected email.
  2. Press Connect Microsoft 365 or Connect Google and sign in.

Emails you send from TenderLock then go from your own address, appear in your Sent Items, and replies come straight back onto the contact, company or tender.

TenderLock only sends the emails you write here and reads replies to those emails. Nothing else in your inbox is stored. Press Disconnect at any time. If you see Needs reconnecting, press Reconnect.

Shared mailboxes

Account owners can connect team mailboxes such as tenders@ in Settings › Mailboxes. Every email it receives lands in the TenderLock inbox and you choose who can see each mailbox. For Microsoft 365 you need Full Access to the shared mailbox.

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